General terms and Conditions

Contract Partner

based on these general terms and conditions (GTC), the customer and iuvas medical GmbH

David Fehrenbach (Managing director)

Sinan Denemec ( Managing director)

Moritz Knoblauch (Managing director)

Jonas Zimmermann (Managing director)

Address: Martin-Luther-Str. 2, 81539 Munich, Germany

Commercial Register: HRB

Commercial Register number: 230620

sales tax Identification number: De 815 678 745

, hereinafter referred to as the provider, the contract is concluded.


This agreement regulates the sale of new goods in the field of medical technology by the provider. Due to the details of the respective offer, the product description of the supply page is referred to.


The contract is concluded in electronic commerce via the homepage or via other means of communication such as telephone and e-mail. The order process for concluding the contract includes the following steps:

  • Request an offer in the desired specification (article, number) by contact form, e-mail or telephone
  • Offer by iuvas by e-mail
  • Offer confirmation and order by the customer
  • Order confirmation by iuvas

The contract is concluded with the sending of an order confirmation. The automatically created and sent order confirmation does not constitute a corresponding legally binding declaration. The contract is concluded by the sending of the goods or provision of the service.

Contract duration

The contract is closed for an indefinite period.

Prices, shipping costs, return costs

All prices are in addition to the statutory value added tax. In addition to the extended prices more costs depending on the shipping method, which appear before sending the order. If there is a right of withdrawal and is used by this, the customer bears the costs of the return shipment.

Terms of payment

the customer has only the following payment options: Invoice for delivery. More payment methods are not available and will be rejected. After receipt of the invoice, which contains all the information for the bank transfer will be sent with the delivery, the invoice amount is to transfer on the account there. The customer is obligated to deposit or transfer the stated amount to the account indicated on the invoice within 14 days after receipt of the invoice. The payment is due from the date of invoice without deduction. The customer will not be in default until after a reminder.

Delivery terms

The goods will be sent immediately after the confirmed payment has been received. The delivery is on average at the latest after 5 days. The entrepreneur commits himself to the delivery on the 15 day after receipt of the order. The rule supply time is 7 days if nothing else is specified in the item description. The provider does not send directly. The order will be shipped by the manufacturer as soon as the entire order is in stock.


The customer has no possibility to directly access the stored contract text.

Right of withdrawal and customer service

Revocation instruction right of withdrawal you have the right to revoke this agreement within fourteen days without giving any reasons. The revocation period is fourteen days from the day

  • In the case of a purchase contract: in which you or a third party named by you, who is not the carrier, have taken possession of the last product or has.
  • In the case of a contract for several goods which the consumer has ordered within the framework of a single order and which are delivered separately: in which you or a third party that you designate, who is not a carrier, has taken possession of the last product or has.
  • In the case of a contract for the delivery of a product in several partial consignments or pieces: in which you or a third party designated by you, who is not a carrier, has taken possession of the last partial shipment or the last piece, or has.
  • In the case of a contract for the regular delivery of goods over a specified period of time: in which you or a third party designated by you, who is not a carrier, has taken possession of the first product, or has.

When several alternatives are met, the last time is decisive. In order to exercise your right of withdrawal, you must contact us (Iuvas Medical GmbH, Martin-Luther-Str. 2, 81539 München) by means of a clear declaration (e.g. A letter, fax, or e-mail sent by post about your decision to revoke this agreement. The revocation period it is sufficient that you submit the notice of the right of withdrawal before the withdrawal deadline. Consequences of revocation If you revoke this contract, we will provide you with all the payments we have received from you, including the delivery costs (with exceptions to the additional costs arising from the fact that you are a different type of delivery than that of us Reasonable standard delivery), immediately and at the latest within fourteen days from the date on which the notice of cancellation of this contract has been received by us. We use the same means of payment you have used in the original transaction for this repayment, unless something else has been expressly agreed with you; in any case you be charged fees because of this repayment. We may refuse refund until we have received back the goods again or until you have demonstrated that you have returned the goods, depending on which is the earlier date. You must return or hand over the goods to Iuvas Medical GmbH, Martin-Luther-Str. 2, 81539 München at the latest within fourteen days from the day you inform us of the cancellation of this contract. The deadline is respected, if you send the goods before the expiration of the period of fourteen days. You bear the direct cost of returning the goods. You must only come for a possible loss in value of the goods if this loss in value on one to test the texture, due to unnecessary handling properties and functioning of the goods. End of the revocation instruction

Language, jurisdiction and applicable law

The contract is written in German. The further implementation of the treaty relationship is in German. It is used solely by the law of the Federal Republic of Germany. For consumers, this applies only to the extent that, as a result, no legal provisions of the State be restricted, as in which the customer has his domicile or habitual residence. In case of disputes with customers who are not a consumer, legal entity of public law or special public funds, the place of jurisdiction is the place of domicile of the provider.

Data security

in connection with the initiation, completion, settlement and reverse processing of a sales contract on the basis of these GTC, the provider shall collect data, Stored and processed. This is done in the context of the legal provisions. The provider disclose to third parties any personal data of the customer unless that he would be obliged by law to do this, or the customer has previously expressly consented. A third party used for services in connection with the handling of processes, the provisions of the Federal Data Protection Act are respected. The data communicated by the customer by way of the order be processed exclusively to contact within the framework of execution of the contract and only for the purpose which the customer has made the data available. The data only to the extent necessary to the shipping company as instructed taking over the delivery of the goods, passed. The payment data are passed to the credit institution responsible for the payment. As far as retention periods for commercial or fiscal nature meet the suppliers, the storage of some data may take up to ten years. During a visit to the Internet-shop of the provider, anonymous data, which allow no inference on personal data and also do not intend in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the request of the customer, within the framework of the law, personal data deleted, corrected or blocked. A free information about all personal data of the customers is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer may contact the following address: iuvas medical GmbH, Martin-Luther-Str. 2 81539 München + 49 89 215 460 330 GTC created via the generator of the Deutschen Anwaltshotline AG